What's included with your stay — and what costs extra

A nightly Urban Fee is added to your room rate and covers Tier 1 Wi‑Fi plus access to the 24‑hour fitness center, indoor and seasonal outdoor pools, the outdoor running track, steam and sauna rooms, and the 24‑hour business center. Many services are not included — sit‑down breakfast, parking, in‑room spa treatments, and some pet/incidentals carry separate charges.
In this guide
- What the Urban Fee and basic stay include
- Rooms — what’s standard and what costs extra
- Dining: on‑site restaurants, breakfast and extra charges
- Pools, fitness and spa — what’s included vs what you pay for
- Parking, deposits, pets and other extra costs to expect
- Meetings, events and weddings — what’s usually included and what’s extra
What the Urban Fee and basic stay include
The hotel charges a nightly Urban Fee that covers Tier 1 Wi‑Fi and access to core wellness and business facilities. The Urban Fee items are described on the hotel's room/fees pages.
Specifically included with the Urban Fee are access to the 24‑hour fitness center, the indoor lap pool and the seasonal outdoor pool, the outdoor running track, steam and sauna rooms, and the 24‑hour business center. The fee may also include partner discounts and free local/long‑distance calls per hotel disclosure.
- Tier 1 Wi‑Fi (Premium Free WiFi is listed as a featured amenity)
- 24‑hour fitness center (cardio and weights)
- Indoor lap pool (year‑round) and seasonal rooftop outdoor pool
- Outdoor running track, sauna and steam rooms
- 24‑hour business center and partner discounts
| Included item | Notes |
|---|---|
| Tier 1 Wi‑Fi | Part of Urban Fee; hotel markets this as 'Premium Free WiFi' |
| Fitness & pools | Access included; rooftop pool is seasonal and weather permitting |
| Business center | 24‑hour access included via Urban Fee |

Rooms — what’s standard and what costs extra
Guest rooms and suites include standard in‑room conveniences such as housekeeping, a safe at the front desk, and access to the Urban Fee amenities listed above. Room types at the property are listed by name on the hotel's site; examples include 1 King Bed, Deluxe, 2 Queen Beds, Deluxe, Premium High Floor Room, and One Bedroom Ambassador Suite.
Upgrades and view/feature supplements (for example higher floors or balcony rooms) may cost extra depending on your rate and booking channel. If you need a pet‑friendly room, specialty rooms are limited and must be requested in advance.
- Room types (examples): 1 King Bed, Deluxe; 2 Queen Beds, Deluxe; Premium High Floor Room; One Bedroom Ambassador Suite; Premium Corner, Balcony Room; One Bedroom Ambassador Deluxe Suite, Balcony
- Balcony and premium high‑floor rooms may be priced higher than standard rooms
- Cribs are available on request; children 17 and under are covered under family rate policy
| Room feature | Included? |
|---|---|
| Daily housekeeping (on request) | Included |
| In‑room massage / spa treatments | Not included — arranged via Windy City Massage through the concierge |
| Balcony (in some room types) | Depends on room type; may cost more |

Dining: on‑site restaurants, breakfast and extra charges
FireLake Grill House & Cocktail Bar is the hotel's main restaurant (breakfast, lunch, dinner, and weekend brunch). Breakfast is available but is not included automatically with most room rates — sit‑down breakfast is offered for an additional charge while grab‑and‑go options appear in the lobby.
The lobby Blu Bar and Lavazza Coffee Bar provide coffee, to‑go food and light bites without a reservation. Poolside/Aqua Bar service is seasonal and offered when the rooftop pool is open.
- FireLake Grill House & Cocktail Bar — serves breakfast, lunch, dinner, and weekend brunch; reservations accepted via OpenTable
- Sit‑down breakfast costs extra (hotel and OTAs list full breakfast as a surcharge; grab‑and‑go may be offered in the lobby)
- Blu Bar/Lavazza — coffee, breakfast sandwiches and to‑go items; no reservation required
- Pool bar service and poolside food are seasonal and weather permitting
| Dining option | Typical cost status |
|---|---|
| FireLake sit‑down breakfast/brunch | Additional charge |
| Blu Bar / Lavazza coffee | Pay as you go |
| Pool/Aqua Bar service | Seasonal; pay as you go when open |

Pools, fitness and spa — what’s included vs what you pay for
Pool and fitness access are included via the Urban Fee. The property features an indoor two‑lane lap pool open year‑round and a seasonal outdoor rooftop pool with a hot tub. The rooftop pool and related services operate weather permitting and on a seasonal schedule.
Spa treatments are not included. In‑room massages and other treatments are provided through the partner Windy City Massage and must be arranged through the concierge; those services carry separate fees and require direct booking.
- Indoor lap pool — year‑round (included with Urban Fee)
- Outdoor rooftop pool and hot tub — seasonal; hours/hours subject to change
- Fitness center — 2‑story, 24‑hour cardio and weight equipment (included with Urban Fee)
- Spa/massage services — provided by Windy City Massage; book and pay separately through concierge
| Facility | Included with Urban Fee? |
|---|---|
| Indoor lap pool | Yes |
| Rooftop outdoor pool & hot tub | Yes (seasonal; weather permitting) |
| In‑room massage / spa treatments | No (arranged/paid separately) |
Parking, deposits, pets and other extra costs to expect
On‑site parking is available for a fee. Official hotel information lists self‑parking and valet parking with daily charges; published nightly ranges vary by source. An EV charging station is available on site.
Pets are allowed with a fee. The hotel's official policy states a charge of USD 75.00 per pet, per stay (limit two pets per room); third‑party sites may list different fee structures so confirm with the hotel when booking.
A refundable damage deposit of about USD 150 per room, per night may be required, and the property requires photo ID and a credit card at check‑in. Accepted payment cards include major credit card brands.
- Self‑parking and valet both available for a daily fee (hotel lists example nightly rates; check your rate confirmation)
- Pet fee: USD 75 per pet, per stay (official site) — contact the hotel to reserve a pet‑friendly room
- Damage deposit: approximately USD 150 per room, per night may be collected (source: OTAs)
- Taxis, town cars or limo transfers are available but are charged separately
| Extra service | Published example charge |
|---|---|
| Self‑parking | Hotel lists around USD 63 per day (rates vary) |
| Valet parking | Hotel lists around USD 87 per day (rates vary) |
| Pet fee | USD 75 per pet, per stay (official site) |
Meetings, events and weddings — what’s usually included and what’s extra
Radisson Blu Aqua Hotel Chicago has extensive meeting and event space; total meeting space is listed at more than 28,000 square feet across multiple rooms and ballrooms. Event packages typically include audiovisual support and catering options, but specifics and pricing are customized per event.
The Atlantic Ballroom and its divisible sections are a common choice for large receptions; capacity figures and room sizes are available in the hotel's events listings. Catering, room rental, AV upgrades and outdoor spaces are priced separately and require a formal event inquiry for a quote.
- Event space totals: more than 28,000 sq ft across 13 rooms (per hotel listings)
- Atlantic Ballroom: large divisible ballroom with floor‑to‑ceiling views; published reception capacities up to ~1,600–1,650 guests depending on source
- Catering, AV upgrades, rentals, and staffing are not part of a standard room stay and are quoted per event
| Venue | Typical inclusions |
|---|---|
| Atlantic Ballroom | Room rental, basic AV and pre‑function spaces (custom quote required) |
| Smaller meeting rooms | Standard AV, tables/chairs; catering extra |
| Outdoor event spaces | Seasonal, subject to weather and additional fees |


