BookResorts™ is an independent travel network offering over 100,000 hotels worldwide.is an independent travel network.

Radisson Blu Aqua Hotel Chicago Chicago, Illinois
Book Now Or call, 24/7+1 (888) 605-1350
Rooms & Suites Dine & Drink Activities Gallery FAQs
Ready to book?Lowest online rate, free perks and upgrades.Book nowCall 24/7 · 888-605-1350

Radisson Blu Aqua Hotel Chicago › FAQs

Know before you go

Radisson Blu Aqua Hotel Chicago FAQs

Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.

177 answersLast verified Nov 14, 2026By BookResorts

The basics

8
Where is Radisson Blu Aqua Hotel Chicago located?

Radisson Blu Aqua Hotel Chicago is at 221 N Columbus Dr, Chicago, IL 60601, occupying the first 18 floors of the Aqua Tower in the Lakeshore East/Loop area.

What are the check-in and check-out times at Radisson Blu Aqua Hotel Chicago?

Check-in begins at 4:00 PM and check-out is at 11:00 AM; express and contactless check-out options are available.

Is Radisson Blu Aqua Hotel Chicago a smoke-free property?

Yes — Radisson Blu Aqua Hotel Chicago is completely smoke-free, including all guest rooms and public areas.

Is breakfast included at Radisson Blu Aqua Hotel Chicago?

No — breakfast is not included in room rates; FireLake Grill House & Cocktail Bar serves breakfast for a surcharge and there are grab-and-go options in the lobby.

What internet access is available at Radisson Blu Aqua Hotel Chicago?

Premium Free WiFi is listed as a featured amenity; the property's nightly Urban Fee also includes Tier 1 Wi‑Fi access.

Does Radisson Blu Aqua Hotel Chicago charge a resort/urban fee?

Yes — a nightly Urban Fee is charged separately from room rates and includes Tier 1 Wi‑Fi, fitness center and pool access, the outdoor running track, steam and sauna rooms, and 24-hour business center access.

Does Radisson Blu Aqua Hotel Chicago have on-site parking?

Yes — the hotel offers self-parking and valet parking; the official site lists approximate daily rates and notes in-and-out privileges and an on-site EV charging station.

What dining options are at Radisson Blu Aqua Hotel Chicago?

The on-site restaurant is FireLake Grill House & Cocktail Bar (breakfast, lunch, dinner, and weekend brunch), plus a lobby Blu Bar and poolside/Aqua Bar service when the rooftop pool is open.

Age policy & families

8
Is Radisson Blu Aqua Hotel Chicago family-friendly?

Yes — the hotel is a mainstream, family-friendly property that welcomes guests of all ages and provides cribs on request.

What is the hotel's age policy for check-in at Radisson Blu Aqua Hotel Chicago?

The main guest checking in must be at least 21 years old.

Do children stay free at Radisson Blu Aqua Hotel Chicago?

Children 17 and under are accommodated under the hotel's family rate policy and may stay free on existing bedding, per partner site listings.

Does FireLake Grill House & Cocktail Bar offer kids' meals at Radisson Blu Aqua Hotel Chicago?

Yes — FireLake offers kids' meals as part of its menu for family dining.

Are there activities for kids at Radisson Blu Aqua Hotel Chicago?

The hotel offers family-friendly amenities such as pools and nearby attractions; listings also note a kids club and children’s menu, but specific schedules or ages for the kids club are not provided here.

Are cribs or rollaway beds available at Radisson Blu Aqua Hotel Chicago?

Cribs are available upon request; specific availability or fees for rollaway beds are not stated in the provided facts.

Is the rooftop seasonal pool suitable for families at Radisson Blu Aqua Hotel Chicago?

The seasonal outdoor rooftop pool (with a hot tub and pool bar service when open) is available for guests, with hours and opening dates subject to weather and season.

Are family rooms or suites available at Radisson Blu Aqua Hotel Chicago?

The hotel offers a range of room types including suites such as One Bedroom Ambassador Suite and One Bedroom Ambassador Deluxe Suite, Balcony; check bedding configurations for each room type when booking.

Check-in & hotel policies

9
What ID and payment are required at Radisson Blu Aqua Hotel Chicago check-in?

Guests must show a photo ID and credit card at check-in; accepted cards include American Express, Mastercard, Visa, Diners Club and JCB.

Is a security or damage deposit required at Radisson Blu Aqua Hotel Chicago?

A refundable deposit of about USD 150 per room, per night may be required at the property, according to several booking sources.

What are the hotel's policies on pets at Radisson Blu Aqua Hotel Chicago?

Pets are allowed for a fee (officially listed as USD 75 per pet, per stay) with a limit of two pets per room; service animals are exempt and guests should contact the property to arrange a pet-friendly room.

Does Radisson Blu Aqua Hotel Chicago have accessible rooms and services?

Yes — the hotel offers wheelchair-accessible rooms, accessible public washrooms, accessible elevators, stair-free entry paths, and assistive listening devices on request.

What are the pool hours at Radisson Blu Aqua Hotel Chicago?

The indoor lap pool is open year-round; the seasonal outdoor rooftop pool hours vary by season and weather—sources list different hours, so check with the hotel for current seasonal hours.

Can I arrange airport transfers or car service at Radisson Blu Aqua Hotel Chicago?

Yes — limo/town car service and other transfer options are offered as featured amenities; contact the hotel or your booking confirmation for details.

Is there a fitness center and what are its hours at Radisson Blu Aqua Hotel Chicago?

The hotel has a 24-hour, two-story fitness center with cardio and weight equipment, an outdoor running track, and saunas; access is included with the Urban Fee.

How can I contact Radisson Blu Aqua Hotel Chicago or get help booking?

For assistance through BookResorts agents (available 24/7) call +1 (888) 605-1350; contact details for the hotel itself appear on booking confirmations and the hotel's official site.

Are there laundry and luggage storage services at Radisson Blu Aqua Hotel Chicago?

Yes — the hotel provides dry cleaning, laundry service, and luggage storage for guests.

Rooms & suites overview

8
What room types are available at Radisson Blu Aqua Hotel Chicago?

Room types include: 1 King Bed, Deluxe; 2 Queen Beds, Deluxe; Premium High Floor Room; One Bedroom Ambassador Suite; Premium Corner, Balcony Room; Balcony, High Floor Room; 1 King Bed, Superior, Balcony; 2 Queen Beds, Superior, Balcony; and One Bedroom Ambassador Deluxe Suite, Balcony.

Which room types at Radisson Blu Aqua Hotel Chicago have balconies?

Rooms that mention balconies include Premium Corner, Balcony Room; Balcony, High Floor Room; 1 King Bed, Superior, Balcony; 2 Queen Beds, Superior, Balcony; and One Bedroom Ambassador Deluxe Suite, Balcony.

What bed configurations are offered in rooms at Radisson Blu Aqua Hotel Chicago?

Bed options listed by room type include 1 King Bed or 2 Queen Beds for select Deluxe rooms, 2 Queen Beds for certain Balcony rooms, and the One Bedroom Ambassador Deluxe Suite, Balcony includes 1 King Bed and 1 Twin Sofa Bed.

Are the rooms at Radisson Blu Aqua Hotel Chicago smoke-free?

Yes — all guest rooms and suites at Radisson Blu Aqua Hotel Chicago are smoke-free.

Do rooms at Radisson Blu Aqua Hotel Chicago include Wi‑Fi and Urban Fee amenities?

Rooms feature Premium Free WiFi as a listed amenity, and the property's Urban Fee includes Tier 1 Wi‑Fi plus fitness center, pool, running track and business center access.

Are there suites at Radisson Blu Aqua Hotel Chicago suitable for families?

Yes — the One Bedroom Ambassador Suite and One Bedroom Ambassador Deluxe Suite, Balcony are suite options; check the specific bedding configurations and occupancy when booking.

What in-room services are offered at Radisson Blu Aqua Hotel Chicago?

In-room conveniences include housekeeping, in-room spa treatments arranged through Windy City Massage, dry cleaning service, and in-room safes; availability may vary by room type.

Are accessible rooms available among the room types at Radisson Blu Aqua Hotel Chicago?

Yes — wheelchair-accessible rooms are available; request accessible room features when booking to ensure they meet your needs.

Room by room

75

1 King Bed, Deluxe

What does the Deluxe 1 King Bed room at Radisson Blu Aqua Hotel Chicago look out on?

This room has a city view , with large windows that frame the Chicago skyline. The hotel occupies the first 18 floors of the 81-story Aqua Tower in the Lakeshore East area, so you are in the middle of downtown, close to the Chicago Riverwalk and Millennium Park.

How are the beds arranged, and how many people can the room sleep?

You can choose 1 King or 2 Queen Beds , and the room sleeps up to 4 guests in 350 sq. ft. Hypo-allergenic bedding and bed sheets are provided. A rollaway/extra bed is available for a surcharge, and a free crib can be provided for little ones.

What is the bathroom like?

The private bathroom has a bathtub or shower, designer toiletries, towels and a hair dryer. Toothbrushes and toothpaste are not supplied, so pack your own.

What is included with this room, and are there extra charges?

A nightly Urban Fee of USD 25 is added to the room rate. It covers Tier 1 Wi-Fi, the fitness center, the pools, the outdoor running track, the steam and sauna rooms, the 24-hour business center, free local and long-distance calls, and partner discounts. In the room you also get a minibar, a mini-fridge, a coffee/tea maker and complimentary bottled water. Full breakfast is paid, but a grab-and-go breakfast is offered in the lobby.

Is the Deluxe 1 King Bed room a good fit for families?

Yes, it is a family-friendly choice. The room sleeps up to four, offers a free crib, and has connecting rooms that can be requested for larger groups. FireLake, the on-site restaurant, serves kids' meals. Children are defined as 17 and under for rate policy. With four guests the 350 sq. ft. will feel cosy, so families wanting more space may like connecting rooms.

Which pools and fitness facilities can guests use?

The hotel has an indoor two-lane lap pool open year-round , plus a seasonal outdoor rooftop pool (generally June through September) and a hot tub. There is also a 24-hour fitness center, a quarter-mile outdoor running track with skyline views, and steam and sauna rooms. Access is included in the Urban Fee. Outdoor pool hours can change with the weather.

How close is the hotel to Chicago's main sights and the lakefront?

The hotel is a 2-minute walk from the Chicago Riverwalk and about 5–8 minutes from Millennium Park and Cloud Gate. Grant Park and the Magnificent Mile are also a short stroll away. Ohio Street Beach is under a mile away and Navy Pier is about 1.1 miles. The hotel connects to the Chicago Pedway, and Millennium Station is about a 7-minute walk.

Where can I eat, and is room service available?

FireLake Grill House & Cocktail Bar is the on-site restaurant, with wood-fired American cooking, breakfast, lunch, dinner and weekend brunch. Blu Bar in the lobby serves Starbucks beverages and breakfast sandwiches to go. The room also has limited-hours room service .

What should I know about check-in, parking and policies before booking?

Check-in is from 4:00 PM and check-out is at 11:00 AM . The main guest checking in must be at least 21 and show photo ID and a credit card. A refundable deposit of about USD 150 per night may be required. Self-parking is USD 63 per day and valet is USD 87 per day, both with in-and-out privileges. The hotel is smoke-free, and pets are accepted by arrangement with the property.

2 Queen Beds, Deluxe

What does the 2 Queen Beds, Deluxe room at Radisson Blu Aqua Hotel Chicago look out on?

This room has a city view . The hotel occupies the first 18 floors of the 81-story Aqua Tower in the Lakeshore East area, so you look out over the surrounding Chicago cityscape.

How are the beds arranged and how many people can the room sleep?

The room has 2 Queen Beds and sleeps 4 guests in a single-bedroom layout of 400 sq. ft. The beds are dressed with hypo-allergenic bedding. A rollaway/extra bed can be added for a surcharge, and a crib is free.

Is this room a good choice for families?

Yes. The Radisson Blu Aqua is a mainstream, family-friendly hotel. This room offers a free crib , connecting rooms for larger parties, and a mini-fridge. Children 17 and under are treated as children for rate purposes, and FireLake, the on-site restaurant, serves kids' meals.

What is included in the nightly Urban Fee?

The hotel adds a $25 nightly Urban Fee to the room rate. It covers Tier 1 Wi-Fi, the fitness center, the pool, the outdoor running track, the steam and sauna rooms, and the 24-hour business center. It also includes free local and long-distance calls and partner discounts, including 10% off at Filini Bar.

What can I use in the room for working, snacks and drinks?

The room has a desk and desk chair with a laptop workspace, a 42-inch LCD TV with satellite channels, and air conditioning. For refreshments it has a coffee/tea maker, free bottled water, a mini-fridge and a minibar. Room service runs limited hours, and an iron and ironing board are provided.

Does the room have accessibility features?

The room has braille/raised signage and a visual fire alarm . The hotel's outdoor pool is also wheelchair accessible.

How close is the hotel to Millennium Park and other Chicago sights?

The hotel is about a 5–8 minute walk from Millennium Park and Cloud Gate ("The Bean"). Grant Park is roughly 3–5 minutes away on foot, and the Chicago Riverwalk about 2 minutes. Michigan Avenue's Magnificent Mile shopping is a short walk, and Navy Pier is about 1.1 miles away. The hotel also connects to the Chicago Pedway.

What are the pool and fitness options during my stay?

The hotel has an indoor lap pool open year-round , plus a seasonal outdoor rooftop pool and a hot tub. The outdoor pool is generally open June through September, weather permitting. The 24-hour fitness center, the quarter-mile running track with skyline views, and the saunas are included with the Urban Fee.

What should I know about parking, check-in and breakfast?

Check-in starts at 4:00 PM and check-out is at 11:00 AM . The main guest checking in must be at least 21, and a photo ID and credit card are required. Self-parking is $63 a day and valet is $87 a day, both with in-and-out privileges. Breakfast is served at FireLake, and a grab-and-go option is available in the lobby.

Premium High Floor Room

What does the Premium High Floor Room look out on?

This room sits on the higher floors of the hotel and has a park view . The hotel is in the Lakeshore East area, with Maggie Daley Park right beside it and Millennium Park about a 5-8 minute walk away. Expect an outlook over green space rather than a street-level one.

How is the bed set up, and how many people does the room sleep?

The Premium High Floor Room has 1 King Bed with hypo-allergenic bedding and sleeps 2 guests in 350 sq. ft. A rollaway/extra bed can be added for a surcharge, and a free crib is available for families.

What is included in the room itself?

You get a 42-inch LCD TV with satellite channels , a coffee/tea maker, a minibar and mini-fridge, and free bottled water. There is also a desk with chair for laptop work, an iron and ironing board, free local calls and Premium Free WiFi. Room service runs limited hours, and housekeeping is available on request.

What does the nightly Urban Fee cover?

A nightly Urban Fee of about USD 25 is added to the room rate. It includes Tier 1 Wi-Fi, the fitness center, the pool, the outdoor running track, the steam and sauna rooms and the 24-hour business center. It also brings partner discounts and free local and long-distance calls. Breakfast is not included as a sit-down meal, but a grab-and-go option is offered in the lobby.

Is this room a good fit for couples, families or business travelers?

With one king bed and a desk, the room suits couples and solo business travelers especially well. Families can request a free crib or a rollaway for a surcharge. Connecting rooms are available if you need more space, and the hotel welcomes children (17 and under for rate purposes).

Does the room have accessibility features?

The room has visual fire alarms and Braille/raised signage , plus hardwood flooring throughout. The hotel's pool area is also wheelchair accessible.

What can I use for pools, fitness and dining at the hotel?

The hotel has an indoor lap pool open year-round , a hot tub, and a seasonal rooftop outdoor pool generally open June through September. The fitness center is open 24 hours, and there is a quarter-mile outdoor running track with skyline views. For dining, FireLake Grill House & Cocktail Bar is on site, and the lobby's Blu Bar serves Starbucks beverages and to-go breakfast items.

What is nearby, and what should I know about check-in and parking?

The Riverwalk is about a 2-minute walk, Millennium Park and the Magnificent Mile are a short stroll away , and Millennium Station is around 7 minutes on foot. Ohio Street Beach is under a mile away. Check-in is from 4:00 PM and check-out is 11:00 AM, and the main guest must be at least 21. Self-parking is about USD 63 a day and valet about USD 87, both with in-and-out privileges. A refundable deposit of around USD 150 per night may be required, and the hotel is smoke-free.

One Bedroom Ambassador Suite

What does the One Bedroom Ambassador Suite at Radisson Blu Aqua Hotel Chicago look out on?

This 559 sq. ft. suite has a park view . The hotel sits in the Lakeshore East area, with Maggie Daley Park right beside it and Millennium Park about a 5-8 minute walk away, so you are well placed for Chicago's green spaces.

How are the beds arranged, and how many people can the suite sleep?

The bedroom has 1 king bed with hypo-allergenic bedding, and the suite sleeps up to 3 guests . A rollaway/extra bed can be added for a surcharge, and a free crib is available for little ones.

Is the One Bedroom Ambassador Suite a good choice for families?

It can work well. The suite offers a free crib , an optional rollaway bed (surcharge) and connecting rooms that can be requested for larger parties. The hotel is family-friendly: FireLake has a kids' menu, and children are defined as 17 and under for rate purposes.

What in-room comforts can I expect?

You'll find a 42-inch LCD TV with satellite channels , a coffee/tea maker, a minibar and mini-fridge, and free bottled water. There is also limited-hours room service, a desk with chair and laptop workspace, an iron and ironing board, air conditioning and free local calls.

What does the nightly Urban Fee cover?

A USD 25 nightly Urban Fee is added to the room rate. It includes Wi-Fi, access to the fitness center, pool, outdoor running track, steam and sauna rooms , the 24-hour business center, free local and long-distance calls, and partner discounts. It also gives a 10% discount at Filini Bar.

Where can I swim, work out and eat?

The hotel has an indoor lap pool open year-round and a seasonal outdoor rooftop pool , generally open June through September, plus a hot tub. The fitness center is open 24 hours. On site, FireLake Grill House & Cocktail Bar serves breakfast, lunch, dinner and weekend brunch, and the lobby's Blu Bar has Starbucks beverages and to-go breakfast items.

How close is the suite to Chicago's main sights and transport?

The location is very walkable: the Chicago Riverwalk is about 2 minutes away, Millennium Park 5-8 minutes, Cloud Gate about 10 minutes and the Magnificent Mile 3-10 minutes. Millennium Station is about a 7-minute walk , and the hotel connects to the Pedway. O'Hare is roughly a 34-39 minute drive.

What should I know about parking, check-in and policies before booking?

Check-in is from 4:00 PM and check-out is 11:00 AM . The main guest must be at least 21, and a photo ID and credit card are needed at check-in. A refundable deposit of about USD 150 per night may be required. Parking is USD 63 per day self-parking or USD 87 valet with in-and-out privileges, and the hotel is smoke-free.

Premium Corner, Balcony Room

What does the Premium Corner, Balcony Room look out on?

This 350 sq. ft. room at Radisson Blu Aqua Hotel Chicago has a park view and a private balcony . The hotel sits in the Lakeshore East area, close to Millennium Park and Grant Park. Please note the hotel is smoke-free.

How are the beds arranged and how many people does the room sleep?

The room has 1 king bed with hypo-allergenic bedding and sleeps 2 guests . A rollaway/extra bed can be arranged for a surcharge, and a crib is available free of charge.

What is included with this room, and what is the Urban Fee?

The hotel adds a nightly Urban Fee of USD 25 to the rate. It covers Premium Wi-Fi and access to the fitness center, the pools, the outdoor running track, the steam and sauna rooms and the 24-hour business center. It also includes free local and long-distance calls and partner discounts. In the room itself you get complimentary bottled water, a coffee/tea maker, a minibar and mini-fridge, and a 42-inch TV with satellite channels.

Is the Premium Corner, Balcony Room a good choice for couples, families or longer stays?

It is a natural fit for couples or solo travelers , with one king bed, a balcony and a desk with laptop workspace. For longer stays, the mini-fridge, iron and ironing board and on-request housekeeping help. Families can ask for a free crib or a surcharged rollaway, and connecting rooms are available . The hotel also welcomes children, and FireLake offers kids' meals.

Where can I eat and swim without leaving the hotel?

FireLake Grill House & Cocktail Bar is the on-site restaurant, serving American grill cooking with wood-fired dishes. Blu Bar in the lobby serves Starbucks beverages and breakfast sandwiches to go. The hotel has an indoor lap pool that is open year-round , plus a seasonal rooftop outdoor pool, generally open June through September, and a hot tub.

How close is the hotel to Chicago's main sights?

Walking, Millennium Park is about 5–8 minutes away , the Chicago Riverwalk about 2 minutes and the Magnificent Mile about 3–10 minutes. Millennium Station is around 7 minutes on foot. Navy Pier is about 1.1 miles away and Ohio Street Beach is under a mile. The hotel is also linked to the Chicago Pedway.

What accessibility features does the room have?

The room includes braille/raised signage and a visual fire alarm , along with hardwood flooring throughout.

What should I know about arrival, parking and deposits?

Check-in begins at 4:00 PM and check-out is at 11:00 AM. The main guest checking in must be at least 21 and show photo ID and a credit card. A refundable deposit of about USD 150 per night may be required. Parking is USD 63 per day for self-parking and USD 87 for valet , both with in-and-out privileges.

Balcony, High Floor Room

What does the Balcony, High Floor Room at Radisson Blu Aqua Hotel Chicago look out on?

The room has a private balcony with a park view from a high floor of the hotel. The hotel sits beside Maggie Daley Park in the Lakeshore East area, so the outlook gives you green space and the city, which is a good reason to choose it over a room without outdoor space.

How are the beds arranged and how many people does the room sleep?

The room has 2 Queen Beds in a one-bedroom layout and sleeps up to 4 guests across 400 sq. ft. It works well for two couples, friends travelling together, or a family. Bedding is hypo-allergenic.

Is this room suitable for families with young children?

Yes. A free crib is available, and a rollaway/extra bed can be added for a surcharge. Connecting rooms are available for larger groups. The hotel is family-friendly, and the FireLake restaurant serves kids' meals.

What is in the room for working or relaxing?

You get a 42-inch LCD TV with satellite channels , a desk and desk chair for laptop work, free local calls, an iron and ironing board, and air conditioning. For refreshments there is a coffee/tea maker, free bottled water, a mini-fridge and a minibar. Room service runs during limited hours.

What does the nightly Urban Fee cover, and are there other charges I should know about?

A nightly Urban Fee of about USD 25 is added to the room rate. It includes Wi-Fi, the fitness center, the pools, the outdoor running track, the steam and sauna rooms and the 24-hour business center. It also includes free local and long-distance calls and partner discounts. A refundable deposit of around USD 150 per night may be required at check-in. Self-parking is USD 63 a day and valet is USD 87 a day, both with in-and-out privileges. The hotel is smoke-free.

Can I use the pools and fitness facilities during my stay?

Yes, access is included in the Urban Fee. The hotel has an indoor lap pool that is open year-round , plus a seasonal outdoor rooftop pool and a hot tub. The outdoor pool is generally open from June to September, depending on the weather. The fitness center is open 24 hours, and the outdoor quarter-mile running track has skyline views.

How close is the hotel to Millennium Park and other sights?

The location is very walkable. The Chicago Riverwalk is about 2 minutes away on foot . Millennium Park and Cloud Gate ("The Bean") are roughly 5 to 10 minutes' walk. The Magnificent Mile is about 3 to 10 minutes away, and Millennium Station is around 7 minutes. Navy Pier is about 1.1 miles away. The hotel is also connected to the Chicago Pedway, which is handy in cold weather.

What are the check-in details and the rules on age and pets?

Check-in is from 4:00 PM and check-out is at 11:00 AM . The main guest must be at least 21, and you will need a photo ID and a credit card at check-in. Pets are accepted in specific rooms, up to 2 per room, so contact the hotel using the number on your booking confirmation to arrange a pet-friendly room.

Does this room have accessibility features?

The room includes Braille/raised signage and a visual fire alarm , and it is listed with accessibility features. The outdoor pool is also wheelchair accessible.

1 King Bed, Superior, Balcony

What does the 1 King Bed, Superior, Balcony room look out on?

This room has a city view and a private balcony . The Radisson Blu Aqua Hotel Chicago sits in the Lakeshore East area, in the first 18 floors of the Aqua Tower, so the outlook is over the surrounding downtown Chicago streetscape.

How is the bed set up and who does the room suit?

The room has one king bed with hypo-allergenic bedding and sleeps two guests in 350 sq. ft. That makes it a natural fit for couples or solo travelers. If you need extra sleeping space, a rollaway/extra bed is available for a surcharge.

What comes with the room, and what is the Urban Fee?

In the room you get a 42-inch LCD TV with satellite channels , a coffee/tea maker, free bottled water, a mini-fridge and minibar, and limited-hours room service. A laptop-compatible safe, a desk and chair, and an iron and ironing board are also provided. The hotel adds a nightly Urban Fee (about USD 25) to the rate. It covers Tier 1 Wi-Fi, the fitness center, pool, outdoor running track, steam and sauna rooms, the 24-hour business center, and free local and long-distance calls.

Can I use the pools, and is there a place to swim all year?

Yes, pool access is covered by the Urban Fee. The hotel has an indoor two-lane lap pool open year-round and a seasonal outdoor rooftop pool , generally open June through September and weather permitting. There is also a hot tub, and the rooftop has a sundeck.

Is the room suitable for families?

The Radisson Blu Aqua Hotel Chicago is a family-friendly hotel, and this room offers a free crib . Because it sleeps two on a king bed, larger families may prefer to ask about connecting rooms or a rollaway bed (surcharge applies). FireLake, the on-site restaurant, serves kids' meals.

Where can we eat, and is breakfast included?

Breakfast is not included as a sit-down meal. FireLake Grill House & Cocktail Bar on-site serves breakfast, lunch and dinner, with weekend brunch, in a wood-fired American grill style. For something quick, Blu Bar in the lobby serves Starbucks® beverages and breakfast sandwiches to go. Room service is available during limited hours.

How close is the room to Chicago's main sights and the lake?

The location is very walkable. Millennium Park and Cloud Gate are about a 5-10 minute walk and the Chicago Riverwalk about 2 minutes. Michigan Avenue shopping is a few minutes away, and Ohio Street Beach is under a mile. Navy Pier is about 1.1 miles away. The hotel also connects to the Chicago Pedway.

What should I know about parking, check-in and arrival?

Check-in is from 4:00 PM and check-out is 11:00 AM . The main guest must be at least 21, and you will need a photo ID and credit card. A refundable deposit of around USD 150 per night may be required. Self-parking is about USD 63 and valet about USD 87 per day, with in-and-out privileges. The hotel is smoke-free. Pets are accepted in specific rooms, so contact the hotel directly to arrange one.

2 Queen Beds, Superior, Balcony

What does the 2 Queen Beds, Superior, Balcony room look out on?

This room has a balcony with city views over downtown Chicago. The Radisson Blu Aqua Hotel Chicago sits in the Lakeshore East area, near where Lake Michigan meets the Chicago River. The room is categorized as a city-view room, so it is not a lake-view category.

How are the beds arranged and how many people can the room sleep?

The room has two Queen Beds in a one-bedroom layout and sleeps up to 4 guests . That suits two couples, friends traveling together or a family. Bedding is hypo-allergenic. A rollaway/extra bed is available for a surcharge, and a crib is free.

Is this room a good choice for families?

Yes. The two Queen Beds sleep four , a free crib is available and connecting rooms are offered for larger groups. Children are defined as 17 and under for the hotel's rate policy. FireLake, the on-site restaurant, serves kids' meals, and Millennium Park and Maggie Daley Park are close by.

What is included with my stay in this room?

The room comes with a 42-inch LCD TV with satellite channels, a coffee/tea maker, a minibar, a mini-fridge, complimentary bottled water and free local calls. A nightly Urban Fee of about USD 25 is added to the rate. It covers Wi-Fi, the fitness center, the pool, the outdoor running track, the steam and sauna rooms and the 24-hour business center . It also includes discounts from hotel partners. Breakfast is not included as a sit-down meal, though a grab-and-go breakfast is offered in the lobby.

Where can I eat and have coffee without leaving the hotel?

FireLake Grill House & Cocktail Bar is the on-site restaurant. It serves wood-fired American cooking with Midwest ingredients, and it also serves breakfast, lunch, dinner and weekend brunch. In the lobby, Blu Bar serves Starbucks® beverages and breakfast sandwiches to go. Limited-hours room service is also available in the room.

How close is the hotel to Chicago's main sights?

The Radisson Blu Aqua Hotel Chicago is well placed for walking. The Chicago Riverwalk is about 2 minutes away . Millennium Park and Cloud Gate ("The Bean") are roughly 5–10 minutes away , and Grant Park is 3–5 minutes on foot. Michigan Avenue and the Magnificent Mile are a short walk, and Millennium Station is about 7 minutes away. Navy Pier is about 1.1 miles away, and Ohio Street Beach is under a mile. The hotel is also connected to the Chicago Pedway.

Can I use a pool and fitness facilities while staying in this room?

Yes, they are covered by the Urban Fee. There is an indoor lap pool that is open year-round , a hot tub and a seasonal outdoor rooftop pool . The outdoor pool is generally open June through September, weather permitting. The 24-hour fitness center has cardio and weight equipment, and there is a quarter-mile outdoor running track with skyline views. Saunas are also available.

What should I know about check-in, parking and getting here?

Check-in is from 4:00 PM and check-out is 11:00 AM . The main guest must be at least 21, and a photo ID and credit card are required. A refundable deposit of around USD 150 per night may be taken. The hotel is smoke-free. Self-parking is about USD 63 a day and valet is about USD 87 a day , both with in-and-out privileges. O'Hare is roughly a 34–39 minute drive.

One Bedroom Ambassador Deluxe Suite, Balcony

What does the One Bedroom Ambassador Deluxe Suite, Balcony look out on?

The suite has a park view from its private balcony . It sits within the first 18 floors of the Aqua Tower in Lakeshore East, and Maggie Daley Park, a 20-acre public park, is right beside the hotel. Millennium Park is about a 5-8 minute walk away.

How are the beds arranged, and how many guests does the suite sleep?

The suite has a separate bedroom with 1 king bed and a twin sofa bed in the living area . It sleeps 3 guests . That suits a couple plus one extra guest, or a small family with a child.

Is the suite suitable for families traveling with young children?

Yes. Radisson Blu Aqua Hotel Chicago is a family-friendly property, and this suite offers a free crib . The separate bedroom gives parents a bit of privacy, and the restaurant FireLake serves kids' meals. Connecting rooms are available if your party needs more space.

What food and drink conveniences are in the room?

The suite has a minibar, a mini-fridge, a coffee/tea maker and free bottled water . Room service is available during limited hours. Downstairs, FireLake Grill House & Cocktail Bar serves breakfast, lunch and dinner. Weekend brunch is also served, and a grab-and-go breakfast is offered in the lobby.

What is included with this suite, and what is charged separately?

A nightly Urban Fee of USD 25 is added to the rate. It includes Premium Free Wi-Fi and access to the fitness center, pools, outdoor running track, steam and sauna rooms and the 24-hour business center. It also covers free local and long-distance calls and partner discounts. Parking is extra, with self-parking at about USD 63 and valet at about USD 87 per day, both with in-and-out privileges.

What pool and fitness facilities can I use during my stay?

The hotel has an indoor two-lane lap pool open year-round . There is also a seasonal rooftop outdoor pool , generally open June through September, and a hot tub. The 24-hour fitness center has cardio and weight equipment. A quarter-mile outdoor running track with skyline views is available too.

How close is the suite to Chicago's main attractions?

Location is a big draw. The Chicago Riverwalk is about a 2-minute walk . Millennium Park and Cloud Gate are roughly 5-10 minutes away on foot. The Magnificent Mile is a short walk, and Millennium Station is about 7 minutes away. Navy Pier is about 1.1 miles away and Ohio Street Beach is under a mile. The hotel also connects to the Chicago Pedway.

What should I know about check-in and arrival?

Check-in starts at 4:00 PM and check-out is at 11:00 AM . The main guest must be at least 21 years old and show photo ID and a credit card. A refundable deposit of about USD 150 per night may be required. The hotel is smoke-free . Accessibility features in the suite include Braille/raised signage and a visual fire alarm.

Food & drink

9
Is breakfast included at Radisson Blu Aqua Hotel Chicago?

Breakfast is not included in standard room rates; FireLake Grill House & Cocktail Bar offers sit-down breakfast for a surcharge and the hotel also has grab-and-go breakfast options in the lobby.

What are the hours for FireLake Grill House & Cocktail Bar at Radisson Blu Aqua Hotel Chicago?

FireLake serves breakfast, lunch and dinner daily with reported hours starting early morning through about 10:00 PM, though exact times can vary by listing so check with the restaurant or the hotel for today’s hours.

Can I get coffee or a quick snack at Radisson Blu Aqua Hotel Chicago?

Yes — the lobby Blu Bar and a Lavazza coffee bar serve Starbucks and Lavazza beverages, breakfast sandwiches and to-go options throughout the day.

Does FireLake at Radisson Blu Aqua Hotel Chicago offer weekend brunch?

Yes — FireLake serves a weekend brunch on Saturdays and Sundays; specific times and menu items are published by the restaurant.

Does Radisson Blu Aqua Hotel Chicago offer kids’ meals?

Yes — FireLake Grill House & Cocktail Bar offers kids' meals as part of its lunch and dinner service.

Can I make a reservation at FireLake Grill House & Cocktail Bar?

Yes — FireLake accepts reservations through OpenTable and larger parties are advised to contact the restaurant directly.

Is there poolside food and drink service at Radisson Blu Aqua Hotel Chicago?

Yes — the rooftop outdoor pool offers seasonal bar service and light bites when the pool is open, weather permitting.

Does FireLake have a dress code at Radisson Blu Aqua Hotel Chicago?

FireLake's dress code is casual, so relaxed attire is appropriate for dining there.

Who leads the kitchen at FireLake Grill House & Cocktail Bar in the hotel?

The restaurant's kitchen is led by Executive Chef Marcin Sobusiak, per the restaurant listing.

Spa & wellness

8
Does Radisson Blu Aqua Hotel Chicago have a spa on site?

The hotel offers in-room and designated treatment-room spa services through its partner Windy City Massage rather than a separate hotel-branded spa facility.

How do I book a massage at Radisson Blu Aqua Hotel Chicago?

Massage services must be arranged through the hotel concierge, and Windy City Massage can be contacted at +1 (312) 946-3000 or contact@windycitymassage.com for bookings.

What spa treatments are available at Radisson Blu Aqua Hotel Chicago?

Windy City Massage provides a menu including various massage styles, exfoliating facials, and body treatments delivered in-room or in designated treatment rooms.

Are spa treatments available in my guest room at Radisson Blu Aqua Hotel Chicago?

Yes — Windy City Massage offers treatments in guest rooms as well as in designated treatment rooms arranged through the concierge.

Is there a fitness and spa facility at Radisson Blu Aqua Hotel Chicago?

The property has an extensive fitness and spa complex described in listings as including a 2-story fitness center, saunas, steam rooms, locker rooms and a green-roof recreation deck; specific access details are available from the hotel.

Is a minimum age required for spa treatments at Radisson Blu Aqua Hotel Chicago?

No definitive minimum age for spa treatments was found in sourced material, so please check with the concierge when booking treatments for minors.

Are locker rooms and saunas available with spa access at Radisson Blu Aqua Hotel Chicago?

Yes — locker rooms, sauna and steam rooms are part of the property's wellness amenities and access to them is included with the hotel's nightly Urban Fee.

Is access to the fitness center included at Radisson Blu Aqua Hotel Chicago?

Yes — access to the 24-hour fitness center is listed as included in the nightly Urban Fee.

Pools & on site

9
Does Radisson Blu Aqua Hotel Chicago have a pool year-round?

Yes — the hotel has an indoor two-lane lap pool that is open year-round.

Does Radisson Blu Aqua Hotel Chicago have an outdoor pool?

Yes — there is a seasonal outdoor rooftop pool and an on-site hot tub that operate when weather permits.

When is the rooftop pool at Radisson Blu Aqua Hotel Chicago usually open?

The rooftop seasonal pool typically operates in summer months, generally June through September, but exact opening dates and hours can vary with weather and hotel announcements.

What are the pool hours at Radisson Blu Aqua Hotel Chicago?

Published pool hours vary by source (examples include 5:00 AM–10:00 PM and 8:00 AM–8:00 PM); confirm current pool hours with the hotel before your stay.

Is pool access included with my stay at Radisson Blu Aqua Hotel Chicago?

Access to the indoor and seasonal outdoor pools is included as part of the hotel's nightly Urban Fee.

Are pool towels, lockers and changing rooms available at Radisson Blu Aqua Hotel Chicago?

Yes — towels, lockers, changing facilities and showers are provided around the pool areas.

Is the pool area at Radisson Blu Aqua Hotel Chicago wheelchair accessible?

Yes — the outdoor pool/whirlpool area is described as wheelchair accessible and the hotel has accessible public areas.

Is there a pool bar at Radisson Blu Aqua Hotel Chicago?

Yes — a pool bar/Aqua Bar provides refreshments and light bites at the rooftop pool when it is open, subject to weather conditions.

Can pool hours or availability change during my stay at Radisson Blu Aqua Hotel Chicago?

Yes — outdoor pool and hot tub hours may be adjusted or closed due to weather or maintenance, so check with the hotel for daily status and pool rules.

Weather & seasons

8
What is Chicago weather like in summer when staying at Radisson Blu Aqua Hotel Chicago?

Summer (June–August) is the warmest season with average highs near 79°F (26°C), beaches and festivals are in full swing, and it is the city's busiest time for visitors.

When is the best time to visit Chicago for comfortable weather near Radisson Blu Aqua Hotel Chicago?

Late spring (May–June) and early fall (September) are commonly recommended for warm, comfortable days and fewer crowds.

What is Chicago weather like in winter for guests at Radisson Blu Aqua Hotel Chicago?

Winters are cold with frequent snow and average temperatures around 30°F (about -1°C), and occasional periods of much colder weather.

What should I expect in spring when visiting Radisson Blu Aqua Hotel Chicago?

Spring (mid-March to May) is changeable and often windy, with temperatures rising from the 30s°F in March to the mid-50s°F by May; parks begin to bloom in April and May.

Is September a good month to visit Radisson Blu Aqua Hotel Chicago?

Yes — September is widely noted for pleasant, warm days in the low 70s°F and lower humidity, making it one of the most comfortable months to visit.

Does Chicago get many storms while I’m staying at Radisson Blu Aqua Hotel Chicago?

Summer can bring quick afternoon thunderstorms, and rainfall is fairly well distributed through the year with August among the wetter months.

Are beaches near Radisson Blu Aqua Hotel Chicago usable in summer?

Yes — Ohio Street Beach and other Lake Michigan beaches are nearby and are popular in summer; exact conditions depend on weather and lake temperatures.

If I want lower rates and fewer crowds at Radisson Blu Aqua Hotel Chicago, when should I visit?

Shoulder months such as April and November tend to have lower crowds; January and February often have better flight deals, though winter is cold.

Getting there & around

9
How do I get to Radisson Blu Aqua Hotel Chicago from O'Hare Airport (ORD)?

The hotel is about a 34–39 minute drive from O'Hare by car; you can take a taxi, rideshare, or pre-arranged limo/town car service listed as a hotel amenity.

How far is Radisson Blu Aqua Hotel Chicago from Millennium Park and the Riverwalk?

Radisson Blu Aqua Hotel Chicago is a short walk to both attractions — Millennium Park is about 5–8 minutes on foot and the Chicago Riverwalk is roughly a 2-minute walk.

Is parking available at Radisson Blu Aqua Hotel Chicago and how much does it cost?

Yes; the hotel offers self-parking and valet parking with published rates on the official site (self-parking around USD 63/day and valet around USD 87/day), and parking height restrictions and EV charging are noted.

What time are check-in and check-out at Radisson Blu Aqua Hotel Chicago?

Check-in begins at 4:00 PM and check-out is at 11:00 AM; express and contactless check-out options are available.

What's the minimum age to check in at Radisson Blu Aqua Hotel Chicago?

The main guest checking in must be at least 21 years old.

Does Radisson Blu Aqua Hotel Chicago charge a resort or urban fee?

Yes, a nightly Urban Fee is charged separately from the room rate and includes Tier 1 Wi‑Fi, fitness center and pool access, the outdoor running track, steam/sauna rooms, and 24-hour business center access.

Can I bring a pet to Radisson Blu Aqua Hotel Chicago?

The hotel allows pets for a fee (officially USD 75 per pet, per stay) with a limit of two pets per room; service animals are treated separately and guests should contact the hotel to arrange a pet-friendly room.

What payment methods and deposits does Radisson Blu Aqua Hotel Chicago accept?

The hotel accepts major cards including American Express, Mastercard, Visa, JCB and Diners Club; a photo ID and credit card are required at check-in and a refundable damage deposit (about USD 150 per room, per night) may be requested.

Is Radisson Blu Aqua Hotel Chicago connected to public transit or the Chicago Pedway?

Yes; the hotel is connected to the Chicago Pedway and is within walking distance of Millennium Station and nearby CTA rail and bus stops.

Things to do

9
What things are there to do near Radisson Blu Aqua Hotel Chicago?

You can walk to Millennium Park, the Chicago Riverwalk, Grant Park, Michigan Avenue shopping, and Lake Michigan from the hotel's Lakeshore East location.

Can I visit beaches from Radisson Blu Aqua Hotel Chicago?

Yes; Ohio Street Beach is nearby (under a mile) and other Lake Michigan beaches like North Avenue Beach are reachable from downtown.

Are there on-site activities at Radisson Blu Aqua Hotel Chicago?

The hotel offers an indoor lap pool year-round, a seasonal outdoor rooftop pool with hot tub, a 24-hour fitness facility, an outdoor running track, and an on-site art gallery.

Does Radisson Blu Aqua Hotel Chicago offer pool access year-round?

The indoor two-lane lap pool is open year-round; the outdoor rooftop pool and pool bar are seasonal and operate weather permitting with variable hours.

Where can I eat at Radisson Blu Aqua Hotel Chicago after sightseeing?

FireLake Grill House & Cocktail Bar is on-site and serves breakfast, lunch, dinner and weekend brunch, and the lobby Blu Bar and Lavazza coffee bar offer to-go options.

Can I arrange a massage or spa treatment at Radisson Blu Aqua Hotel Chicago?

Yes; in-room spa services are provided through Windy City Massage and must be arranged through the concierge, with treatments available in rooms or designated treatment rooms.

Are there day trips I can take from Radisson Blu Aqua Hotel Chicago?

Popular day trips from Chicago include Milwaukee (about a 90-minute Amtrak ride), Lake Geneva, Indiana Dunes, and Starved Rock; these are commonly taken from downtown Chicago.

Is there basketball or other recreational space at Radisson Blu Aqua Hotel Chicago?

Yes; the property lists an on-site basketball area in addition to fitness and pool facilities.

Does the hotel offer guided tours or concierge help for local attractions?

The hotel provides concierge support to help with local bookings and recommendations, though specific tours should be arranged with the concierge.

Weddings & celebrations

8
Does Radisson Blu Aqua Hotel Chicago host weddings?

Yes; the hotel provides dedicated wedding services and multiple event spaces suitable for ceremonies and receptions.

What is the minimum number of guests required for a wedding at Radisson Blu Aqua Hotel Chicago?

The venue lists a minimum requirement of 50 guests to book a wedding celebration.

How many guests can Radisson Blu Aqua Hotel Chicago accommodate for a wedding reception?

The hotel's event space can accommodate up to about 1,650 guests for large receptions, with various rooms and capacities available.

What wedding spaces does Radisson Blu Aqua Hotel Chicago offer?

Available spaces include the Atlantic Ballroom (with floor-to-ceiling windows), a rooftop terrace, and multiple ballrooms and meeting rooms across two floors totaling over 28,000 sq ft.

Does Radisson Blu Aqua Hotel Chicago provide in-house catering for weddings?

Yes; the hotel offers customizable wedding packages with in-house catering by professional chefs who work with couples to design menus.

Can weddings at Radisson Blu Aqua Hotel Chicago include outdoor ceremonies?

Yes; the venue provides both indoor and outdoor ceremony options, including a rooftop terrace with skyline and lake views when available.

How do I get pricing and availability for a wedding at Radisson Blu Aqua Hotel Chicago?

Pricing is customized based on event space, guest count and catering choices; couples must submit an inquiry to receive a personalized quote.

Are children allowed at weddings held at Radisson Blu Aqua Hotel Chicago?

Yes; the hotel is family-friendly and welcomes guests of all ages, with children 17 and under included in the property's rate policy.

Booking & prices

9
How can I book a room at Radisson Blu Aqua Hotel Chicago through BookResorts?

You can contact BookResorts agents 24/7 at +1 (888) 605-1350 to book Radisson Blu Aqua Hotel Chicago or get help with reservations.

Are breakfast or meals included when booking Radisson Blu Aqua Hotel Chicago rooms?

No; the property is not all-inclusive and breakfast is not included with standard room rates — breakfast is available at FireLake for an additional charge, and grab-and-go options are offered in the lobby.

What room types are available at Radisson Blu Aqua Hotel Chicago?

Room types include 1 King Bed, Deluxe; 2 Queen Beds, Deluxe; Premium High Floor Room; One Bedroom Ambassador Suite; Premium Corner, Balcony Room; Balcony, High Floor Room; 1 King Bed, Superior, Balcony; 2 Queen Beds, Superior, Balcony; and One Bedroom Ambassador Deluxe Suite, Balcony.

Is free Wi‑Fi included when I book Radisson Blu Aqua Hotel Chicago?

Tier 1 Wi‑Fi is included through the Urban Fee as part of the hotel's Premium Free WiFi offering.

Will I be charged extra fees when booking Radisson Blu Aqua Hotel Chicago?

Yes; in addition to the room rate you will see the nightly Urban Fee and possibly parking, pet fees or a refundable damage deposit depending on your booking and needs.

What is the hotel's cancellation or deposit policy when booking?

Cancellation and deposit policies vary by rate and booking channel; specific terms for your reservation will be shown at booking and in your confirmation — BookResorts can help explain the policy for the rate you choose.

Are suites like the One Bedroom Ambassador Suite and One Bedroom Ambassador Deluxe Suite, Balcony bookable directly?

Yes; those suite types are listed among the hotel's room offerings and availability can be checked when you book through the hotel or BookResorts.

Do I need to show ID or a credit card at Radisson Blu Aqua Hotel Chicago check-in?

Yes; the hotel requires a photo ID and credit card at check-in and may place a refundable damage deposit on the card.

Can BookResorts arrange special requests or group bookings at Radisson Blu Aqua Hotel Chicago?

Yes; BookResorts agents can assist with special requests, group bookings and questions about rates, availability and contract terms for Radisson Blu Aqua Hotel Chicago.

No answers match that. Try another word, or call us and we’ll answer it.

Didn’t find your question?

Our travel team answers 24/7 and can check details with the hotel for you.

Call (888) 605-1350

Answers are checked against hotel information and updated regularly; please confirm anything critical to your trip before booking.

Offer terms

Price comparison & offer terms

These terms apply to the price comparison, Lowest Price Guarantee, free perks and concierge service shown on this site.

How we compare rates

The nightly rate shown is the lowest nightly rate we found for Radisson Blu Aqua Hotel Chicago after searching every available night up to 12 months in advance, based on single occupancy (one guest). We compared that rate with publicly available rates on other online travel agencies (OTAs), such as Expedia, Hotels.com and similar sites, and show the price difference we found. We don't name the specific site each comparison came from.

Rates and availability change constantly. The rate for your dates, room type and number of guests may be different. The full price, including taxes and fees, is shown before you confirm.

Lowest Price Guarantee

Free perks & upgrades

24/7 concierge

General

BookResorts may change or end these offers at any time. These terms are in addition to our Terms & Conditions and Privacy Policy. BookResorts is an independent travel agency and is not affiliated with Radisson Blu Aqua Hotel Chicago.

Legal

Terms & Conditions

Last updated: January 1, 2026

Please read these Terms carefully. They contain important information about limitations of our liability and the resolution of disputes through binding arbitration and a class action waiver (Section 16), and our right to change these Terms (Section 18).

1. Acceptance of these terms

These Terms & Conditions (the “Terms”) govern your access to and use of BookResorts and any booking you make through us. By using the site or making a reservation, you agree to these Terms. If you do not agree, please do not use the site.

2. Definitions

“We,” “us,” and “our” refer to BookResorts, operated by SVH Tours & Travel Services, Inc. “You” refers to the person using the site or making a reservation. A “Supplier” or “Travel Provider” is the hotel, resort, or other provider that supplies the travel services. “Travel Services” means the room stays and related services made available through us. “Content” means text, descriptions, images, reviews, and other material on the site.

3. Who we are

BookResorts is an independent online travel agency that acts as an intermediary between you and Suppliers. We are not a hotel, and we are not owned by, affiliated with, endorsed by, or sponsored by any hotel or brand featured on the site. When you book, your reservation is made with the Supplier through us as agent.

4. Eligibility & use of the site

You must be at least 18 years old (or the age of majority where you live) and able to enter a binding contract. You agree to use the site only to make legitimate reservations for yourself or for someone you are authorized to act for, to provide accurate and complete information, and to inform any other traveler of the terms that apply to their reservation.

5. Bookings & confirmation

All reservations are subject to availability and to the rate rules, restrictions, and policies shown at the time of booking. A reservation is confirmed only when you receive a confirmation from us. You are responsible for reviewing the rate rules (including cancellation terms) before you book.

6. Prices, fees, taxes & currency

Prices are shown in the currency indicated and include applicable taxes and fees unless stated otherwise; the total is displayed before you confirm. Our price may include a service fee and may differ from the rate offered directly by the Supplier. Currency conversions, where shown, are estimates. Certain taxes or resort fees may be collected by the Supplier at the property.

7. Cancellations, changes & refunds

Each rate carries its own cancellation policy, shown before you book (for example, non-refundable, or refundable up to a stated deadline). Refund eligibility and timing follow the policy attached to the rate you select. Service fees may be non-refundable. Failure to check in (“no-show”) may result in forfeiture of the amount paid, per the rate rules.

8. Your responsibilities

You are responsible for having valid identification and any required travel documents (such as a passport or visa), and for complying with the Supplier’s policies, including minimum check-in age, occupancy limits, deposits, and identification requirements. You are responsible for the accuracy of all guest information you provide.

9. Suppliers & third-party services

Suppliers are independent third parties. We are not liable for the acts, errors, omissions, representations, warranties, or negligence of any Supplier, or for the quality, condition, or safety of the travel services they provide. Any dispute regarding your stay or the services delivered is between you and the Supplier. Supplier terms and policies apply in addition to these Terms.

10. Third-party links

The site may contain links to third-party websites provided for your convenience. We do not control and are not responsible for those sites, and a link does not imply endorsement. Your use of any linked site is at your own risk and subject to that site’s terms.

11. Intellectual property

The site and its Content (excluding third-party trademarks) are owned by BookResorts or its licensors and are protected by law. Hotel names, logos, and trademarks are the property of their respective owners and are used only to identify the property being booked. You may not copy, scrape, or reuse any Content without permission.

12. Prohibited conduct

You agree not to use the site for any unlawful or fraudulent purpose; not to make speculative, false, or fraudulent reservations; not to use automated tools to access or scrape the site; and not to interfere with the site’s operation or security.

13. Reviews & user content

If you submit reviews or other content, you grant us a non-exclusive, royalty-free license to use, display, and distribute it in connection with our services. You are responsible for what you submit, and we may remove content at our discretion.

14. Disclaimers

The site, its Content, and the travel services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including as to accuracy, availability, or fitness for a particular purpose. We do not warrant that listings, prices, or descriptions are error-free.

15. Limitation of liability

To the fullest extent permitted by law, BookResorts will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or connected with your use of the site or any booking. If we are found liable, our total liability will not exceed the greater of (a) the fees you paid to BookResorts for the booking at issue, or (b) US$100. This limitation reflects the allocation of risk between us.

16. Dispute resolution

We want to resolve any concern quickly and fairly. Before pursuing a formal claim, you agree to first contact our support team at 888-605-1350 or support@bookresorts.com and give us 60 days to resolve the matter informally. If we are unable to resolve it, any dispute will be handled by the state or federal courts located in California, as set out in Section 17 (either party may still bring qualifying claims in small claims court).

17. Governing law & venue

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules. Any permitted court action will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction.

18. Changes to these terms

We may update these Terms from time to time. The version in effect at the time of your booking applies to that booking. Your continued use of the site after changes take effect means you accept the updated Terms.

19. Force majeure

We are not responsible for any failure or delay caused by events beyond our reasonable control, including severe weather, natural disasters, pandemics, strikes, government actions, or Supplier closures.

20. Miscellaneous

If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding the site.

21. Contact

Questions about these Terms or a reservation? Call our support team, available 24/7, at 888-605-1350.

Legal

Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how BookResorts collects, uses, shares, and protects your personal information when you use our site or make a booking. For the purposes of applicable data protection law, the data controller is SVH Tours & Travel Services, Inc. (operating as BookResorts).

1. Information you provide

When you search, book, or contact us, we collect information such as your name, email, phone number, billing and payment details, the names and details of other guests, your travel dates and preferences, and the content of your communications with us.

2. Information we collect automatically

When you use the site, we automatically collect technical and usage data such as your device and browser type, IP address, approximate location, pages viewed, referring URLs, and interactions with the site, using cookies and similar technologies.

3. Information from other sources

We may receive information about you from Suppliers, business partners, fraud-prevention services, and (if you choose to connect one) social media platforms.

4. How we use your information

We use your information to process and manage bookings; communicate with you about reservations; provide customer support; personalize your experience; send marketing where permitted (with the ability to opt out); analyze and improve the site; prevent fraud and secure our services; and comply with legal obligations.

5. How we share your information

To complete a booking, we share necessary details with the relevant hotel and room Suppliers and with payment processors. We may also share information with service providers who support our operations, with advertising and analytics partners, with our corporate affiliates, in connection with a business transfer, with authorities where required by law, and with your consent.

6. Cookies & tracking

We use essential, performance, functional, and advertising cookies and similar technologies. You can manage non-essential cookies through your browser and through our cookie settings. For more detail, see our Cookie Policy.

7. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to data portability, and to opt out of marketing.

EEA/UK (GDPR): You may access, rectify, erase, restrict, or object to processing of your data, withdraw consent, and lodge a complaint with your local supervisory authority. We process data based on your consent, the performance of a contract, our legitimate interests, and legal obligations.

California (CCPA/CPRA): You may request to know, delete, or correct your personal information, and limit the use of sensitive personal information, without discrimination. We do not sell or share your personal information as those terms are defined under California law, so no opt-out is necessary. To exercise any of your rights, contact us at support@bookresorts.com; we verify requests before responding.

8. Data retention

We keep personal information for as long as needed to provide our services and to meet legal, tax, accounting, and dispute-resolution obligations.

9. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International transfers

Your information may be processed in countries other than where you live. Where required, we put appropriate safeguards in place (such as standard contractual clauses) for those transfers.

11. Children’s privacy

The site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 18 without appropriate consent.

12. Third-party links & social features

The site may contain links to, or features from, third-party services. We are not responsible for the privacy practices of those third parties; please review their policies.

13. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the current version, and we will provide notice of material changes where required.

14. Contact us

Questions or privacy requests? Reach our support team, available 24/7, at 888-605-1350 or by email at support@bookresorts.com.

About BookResorts · Independent since 1993

A better way to book your hotel

BookResorts is a full-service, independent travel agency connecting travelers to unforgettable stays since 1993. Detailed hotel information, competitive all-in rates and 24/7 concierge support, all in one place.

Est. 199330+ years
100K+Hotels & resorts
200+Countries
24/7Concierge
This is not the official website of Radisson Blu Aqua Hotel Chicago. BookResorts is an independent travel agency and is not owned by, affiliated with, endorsed by or sponsored by Radisson Blu Aqua Hotel Chicago or its parent brand.

Why travelers choose BookResorts

Best available rates

We compare rates from top suppliers. Taxes and fees included, no hidden charges.

100,000+ hotels & resorts

200+ countries and 2,000+ cities, from all-inclusives to boutique stays.

24/7 concierge

Real travel specialists to build, change or help with your reservation anytime.

Full transparency

Honest details on every property: rooms, amenities and policies.

Trusted since 1993

Three decades as a full-service, independent travel agency.

Secure & protected

Every booking is handled securely and your information is protected.

How booking with us works

Questions about a reservation? Our team is here 24/7 at 888-605-1350.
Full details in our Terms & Conditions and Privacy Policy.

Lowest Price + Free Perks

UsOthers
Nightly rate
Price guarantee✓
No hidden fees✓
Perks & upgrades✓
24/7 concierge✓
Check availability

vs. sites like Expedia, Hotels.com and other OTAs ·

Book by phone888-605-1350
Book nowLowest rates Call usAvailable 24/7
Photo viewer